Contact Us

Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience!
Our Hours of Operation: Monday - Friday 10:00AM - 5:30PM EST (Excluding National Holidays).

Our Address Information

Ascendtech, Inc.
4772 East 355th. St.
Willoughby Ohio 44094

Order tracking

Orders you have placed (Reviewing an order, tracking a shipment) can be tracked through our Order Status System or through email service@ascendtech.com

Technical Support / RMA

If you are in need of technical assistance please email us at support@ascendtech.com
You can also reach us by calling (216) 458-1104

If you need to obtain an RMA# or would like to check on RMA status please email us at support@ascendtech.com
Please make sure to include your contact information as well as the description of the problem.

Frequently Asked Questions

If you have any questions about our prices, policies, or procedures, you can check our Help Page, or emails us at service@ascendtech.com